Last updated: December 2, 2025

DCA Digital (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Introduction

   This Privacy Policy describes how DCA Digital collects, uses, stores, and protects personal information when you visit dca.asia, contact us, or engage our services. It applies to all digital properties, forms, inquiries, project interactions, and communication channels managed by DCA Digital.

2. Information We Collect

   a. Voluntary Information

   • Name, email, phone number, business details

   • Project requirements, form submissions, request-for-proposal data

   • Uploaded documents or assets for consulting or development work
     b. Technical Information

   • IP address, browser type, operating system

   • Device identifiers, session information

   • Pages visited, time spent on each page

   • Referring URLs
     c. Analytics and Tracking

   • Google Analytics

   • Meta Pixel

   • TikTok Pixel

   • Heatmap or session replay tools if used
     d. Payment Information

   • Processed by third-party gateways (Stripe, local bank gateways). We do not store card numbers.
     e. Communication Logs

   • Email, Telegram, CRM records, project messages

   • Proposals, contracts, invoices issued through Plutio or similar systems

3. How We Use Information

   a. Customer service, account communication, and service delivery
   b. Preparing proposals, contracts, project scopes, and technical work
   c. Website optimization, analytics, and performance monitoring
   d. Advertising, remarketing, and audience analysis
   e. Security monitoring, fraud detection, and abuse prevention
   f. Legal obligations, bookkeeping, and compliance
   g. Internal research, service improvement, and training of staff or contractors

4. Legal Basis for Processing

   a. Consent given through forms or website actions
   b. Contractual requirement for service engagement
   c. Legitimate interests such as analytics, security, business operations
   d. Compliance with Cambodian law or relevant international regulations

5. Data Sharing

   a. Service Providers

   • Hosting companies

   • Email service providers

   • Analytics and advertising platforms

   • Payment processors

   • CRM and project management tools
     b. Business Operations

   • Contractors performing design, development, or marketing work
     c. Legal Requirements

   • Government authorities when legally required
     We do not sell personal data.

6. Data Retention

   a. Project, contract, and invoice data retained as required by tax laws
   b. Analytics and cookies follow platform retention defaults
   c. Communication logs kept for operational history and dispute resolution
   d. Data deleted when no longer needed for business or legal purposes

7. Data Protection Measures

   a. SSL encryption
   b. Secure hosting infrastructure
   c. Access controls for internal staff and contractors
   d. Regular updates and security monitoring
   e. Limited data retention
   No system is fully immune to breaches, but reasonable measures are applied.

8. Your Rights

   Subject to applicable law:
   a. Access your data
   b. Request correction or deletion
   c. Restrict or object to processing
   d. Withdraw consent where applicable
   Email: [email protected]

9. International Data Transfers

   Your data may be processed in jurisdictions where our service providers operate. We select providers with established security and compliance standards.

10. Links to Third Party Sites

    We are not responsible for privacy practices of external websites linked from dca.asia.

11. Updates

    We may update this policy at any time. Continued use of our website indicates acceptance.